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Shipping & Item Exchanges

SHIPPING:

  • We ship 3 to 5 business days from when your order was placed (unless you special-order an item, in which case it may take a bit longer), via Priority Mail from the U.S Postal Service. Orders will usually arrive within 3 to 6 business days from the date they were shipped. Holiday orders may take longer due to increased post office activity. We do not ship on weekends. Sales tax is added to all orders within the state of Florida. We do not automatically provide tracking info. Please request your tracking # if desired.
  • We may sometimes be sold out of an item because of in-person (non-website) sales at fundraising events, adoption fairs, etc. If you have placed an order for a sold out item, we will notify you via email.
  • International Orders (outside of the U.S.): Please contact us at our general email address, This e-mail address is being protected from spambots. You need JavaScript enabled to view it , to arrange for us to send you a separate Paypal Bill for international shipping fees for your order. WE SHIP EVERYWHERE! (*** PLEASE NOTE: We cannot be responsible for lost international packages and will not provide a refund or replacement for lost international packages.)

EXCHANGES: Any inquiries about exchanging shirts MUST be made within 7 DAYS of receiving your order. We will NOT exchange any shirts that are worn, washed, damaged, smell of cigarette smoke or any other odor, or kept for over 7 days after receiving your order. We are NOT responsible for normal wear and tear. Buyer is responsible for ALL shipping charges. *NOTE: You MUST contact us prior to sending back ANY item for an exchange, for approval.

If you wish to exchange your shirt for another size or style, please contact us, and explain what you wish to exchange your shirt for, and the reason.  

ALL SHIPPING FEES, including our shipping cost to send you the new shirt, must be paid by you, the buyer. If you are paying your shipping fee via check, please make check out to Tommy Pop Art, LLC.

*PLEASE NOTE — WE DO NOT OFFER REFUNDS. Once a shirt is purchased, a donation is automatically generated from your purchase, therefore, we cannot offer cash refunds on any purchase. We gladly offer item exchanges (please see terms on "Exchanges" above).

Once we approve your exchange after you have contacted us (you must wait for approval before sending any shirt back to us), mail your shirt to:

PITBULL SHIRT
Attn: EXCHANGES
1416 Monroe St
Hollywood, FL 33020

NOTE: WE CANNOT BE RESPONSIBLE FOR LOST OR STOLEN PACKAGES ONCE THEY ARE SHIPPED AND CONFIRMED THAT THEY HAVE BEEN DELIVERED. We do NOT refund original shipping fees on exchanges. We are NOT responsible for lost return packages.

Regarding JEWELRY: WE DO NOT OFFER REFUNDS FOR ANY OF OUR SILVER JEWELRY PURCHASES, as all pieces are CREATED TO ORDER by our jeweler. Once you place your order and we submit it to our jeweler to create, we CANNOT cancel it. However, if you did not give us your correct ring size and need to have a ring re-sized, please let us know. There is a fee of $40 plus shipping for our jeweler to resize it for you. (We do provide a ring-sizing weblink on our ring listings pages.)

Sizing

T-SHIRTS  & LONG SLEEVES:

WIDTH: (Measured in inches, lying flat, just below arm hole)
S-18 M-20.5 L-22 XL-24 XXL-26 XXXL-28
LENGTH: (Measured in inches, from the top of shoulder where it meets the collar)
S-28 M-29 L-30 XL-31 XXL-32 XXXL-33

SOFT STYLE SHIRTS and V-NECKS SOFT STYLE:

WIDTH: (Measured in inches, lying flat, just below arm hole)
S-18 M-20 L-22 XL-24 XXL-26
LENGTH: (Measured in inches, from the top of shoulder where it meets the collar)
S-26.6 M-27.6 L-28.6 XL-29.6 XXL-30.6

BABY DOLLS:

WIDTH: (Measured in inches, lying flat, just below arm hole)
S-16 M-17 L-18 XL-19 XXL-20
LENGTH: (Measured in inches, from the top of shoulder where it meets the collar)
S-23.5 M-24.5 L-25 XL-225.5  XXL-26

Note: All of our shirts are screen printed in small batches, so every shirt might be slighty different in design placement and color.

FAQS

How should I care for my shirts?
For ideal care and maintenance of your shirt, machine wash cold, with design turned inside-out. Tumble dry on delicate or warm (NOT on hot or high heat).  You can also lay flat to air-dry (no drier).

Can I pay by check or money order?
Yes, you can place your order online, but then you must contact us and let us know you will be paying for that order with check or money order. CHECK OR MONEY ORDER (U.S FUNDS, ONLY) MUST BE MADE OUT TO: TOMMY POP ART. Mail to: Pitbull Shirt, Attn: Orders, 1416 Monroe Street, Hollywood, FL 33020. (If sending personal check, we will wait for check to clear before sending out your order.)

How do you ship your orders?
Orders are shipped via Priority Mail from the U.S Postal Service.

How long will it take to receive my order?
Within the U.S., orders usually arrive within 3 to 5 business days.

Can I return an Item?
You may EXCHANGE an item, however, WE DO NOT OFFER REFUNDS. Please see our SHIPPING AND EXCHANGES section.

Can you make a shirt design for my charity or organization?
Tommy (the artist) is always willing to discuss personalized designs, and will offer discounts to non-profits. Contact us and he will get in touch with you. Please note that his timeframe for creating custom designs is approx 4 to 6 weeks.

How can we sell your shirts in our store?
Contact us and we will get in touch asap to discuss our wholesale details.

How do I contact Pitbull Shirt?
Please go to CONTACT on the menu across the top of our home page, and either fill out our contact form, or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

How can my non-profit charity/rescue organization become eligible to become your donation recipient of the month?
Contact us, and let us know a little about your organization [must be 501(c)3], and also include the link to your Facebook page(s).

Gift Certificates

We have gift certificates available for our PItbull Shirts and for Tommy Pop Art pet portraits.

We have $25, $50 and $100 denominations. Or we can customize a personalized one for any denomination. Just contact us!

Contact Us

Click here to contact us.